Privacy Policy

1. Information We Collect

• Personal Data: Name, email, phone number, shipping/billing address, government ID (if required by law).
• Transactional Data: Orders, payment history, and delivery preferences.
• Device Data: IP address, browser type, cookies, and location (for security and analytics).

2. How We Use Your Information

• To fulfill logistics and transportation services.
• To send order updates, delivery tracking, and important service messages.
• To process payments and handle refunds.
• For legal compliance, fraud detection, and dispute resolution.
• With your consent, for promotional communication (you can opt out anytime).

3. Sharing & Disclosure

• With trusted third-party service providers (e.g., courier partners, payment gateways).
• When required by law or legal proceedings (e.g., government or regulatory bodies).
• With your explicit consent (for joint ventures, partnerships, etc.).

4. Data Security

We implement industry-standard encryption, firewalls, and access control to protect your data. However, no system is 100% secure, and you are advised to use strong passwords and not share OTPs or credentials with others.

5. Your Rights

• Right to access and update your personal information.
• Right to withdraw consent or delete your data (subject to legal obligations).
• Right to lodge a complaint with data protection authorities.

6. Cookies & Tracking

We use cookies to improve your browsing experience and analyze website traffic. You can manage cookie settings in your browser preferences.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before engaging.

8. Updates to This Policy

We may update this policy periodically. Changes will be posted here with the updated effective date. Continued use of our services means you accept the changes.